Conflict Resolution in the Office
- Course Format
Video On Demand- Continuing Education Units (CEUs)
- 0.0
- Training Time ?
- 16 to 18 minutes
- Language(s)
- English
- Browsers Supported
- Chrome, IE, Firefox
- Required Plugins
- Flash Player
- Closed Captioning
- No
- Lesson Interactions
- 0
- Quiz Questions
- 7
- Product ID
- marccrof_vod
- Interactive Producer
- Mastery Technologies, Inc.
- Original Content Producer
- Marcom, Ltd
This online training video educates viewers about conflicts in the office. Conflicts are disruptive, and the potential consequences of unresolved conflicts often cause greater issues. Providing your employees with methods of conflict resolution helps prevent issues from escalating into confrontations.
This video explains different ways to work through differences in the office workplace. Viewers learn to identify the common causes of different types of conflicts. Examples are given of best practices in conflict resolution. This training shows how different conflicts require different resolutions.
Unresolved workplace conflicts can create a cycle of conflicts and escalations. This training course prepares employees to work toward the most positive resolution when a workplace conflict occurs.
This course is in the Video On Demand format, to read about Video On Demand features click here.
- Full-screen video presentation
- Print certificate of completion
- You have 60 days to complete the course
All office employees
- Introduction
- Types of Conflict
- Conflict Resolution
- Confrontation
- Consequences
- Review
