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Communication Skills - Finding The Hidden Message
- Product ID
- vviscsfh_vod
- Training Time ?
- 3 minutes
- Microlearning
- Language(s)
- English
- Video Format
- Standard Definition
- Required Plugins
- None
- Number of Lessons
- 1
- Quiz Questions
- 0
Overview
Often what’s not said, but is implied by tone and body language, indicates what people will do and how they feel. This video shows employees how to try to uncover these hidden messages by giving people a chance to open up, refraining from getting defensive, and asking for suggestions to solve the problem.
This microlearning course provides a short video clip based on a single learning outcome. This course was derived from the full-length e-learning program, “Communication Skills: Talk Isn’t Cheap.”
This course is in the Video On Demand format, to read about Video On Demand features click here.
- Install on any SCORM LMS
- Full-screen video presentation
- Print certificate and wallet card
- You have 30 days to complete the course
Workplaces
Audience
Everyone
Topics
The course presents the following topical areas:
- Finding the Hidden Message
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