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Group Decision Making: How Bad Decisions Are Made

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Training Time ?
25 to 35 minutes
Video Format
Standard Definition Wide
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Quiz Questions
Question Feedback
Wrong Answer Remediation
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Interactive Producer
Mastery Training Content Network
Original Content Producer
CRM Learning
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Occasionally everyone finds themselves in a group or social setting and may feel compelled to agree with an idea or suggestion, though silently in disagreement. You may feel group cohesion is dependent upon everyone being on one accord. Learn the importance of speaking out in this online video.

This video uses dramatizations based on the parable, introduced by Jerry Harvey, about a family trip to have dinner in Abilene, Texas. This famous story proves how going along with the crowd merely for the sake of keeping people happy is how bad decisions are made. This video presents different narrative examples of this phenomenon, also known as groupthink.

The training program explores when agreement is not the best decision, the consequences of not managing agreement well and how to avoid bad group decisions. Learners who complete this program emerge more confident and ready to be a valuable group member.

Video on Demand   This course is in the Video On Demand format, to read about Video On Demand features click here.

  • Install on any SCORM LMS
  • Full-screen video presentation
  • Print certificate and wallet card
  • You have 60 days to complete the course

All those interested in improving their group decision making skills

The course presents the following topical areas:
  • Trip to Abilene
  • Project 'X'
  • Relationships (I Do... but I Don't Want To)
  • The Inability to Manage Agreement
  • Avoiding Bad Group Decisions
  • Conclusion

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