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Networking Essentials: Troubleshooting

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Preview Video
Course Format
Video on Demand  Video On Demand
Product ID
Training Time ?
73 to 96 minutes
Video Format
High Definition
Required Plugins
Number of Lessons
Quiz Questions
Question Feedback
Wrong Answer Remediation
Lesson Bookmarking
Interactive Producer
Mastery Training Content Network
Original Content Producer
Sonic Performance Support GmbH
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IT professionals know networks are not infallible. This training course teaches a troubleshooting methodology, and explains how to apply it to several common network issues.

Viewers are taught that methodologies should be simple, flexible, and work towards a goal. Troubleshooters are encouraged to follow 3 basic steps: identify the symptoms, determine the cause, and implement a resolution. This course demonstrates how to apply this troubleshooting methodology to common issues involving client connectivity, name resolution, DHCP, Windows boot problems, and AD GPO issues.

Watch this training course to learn how to become a more skilled and systematic troubleshooter.

Video on Demand   This course is in the Video On Demand format, to read about Video On Demand features click here.

  • Install on any SCORM LMS
  • Full-screen video presentation
  • Print certificate and wallet card
  • You have 60 days to complete the course

IT professionals

The course presents the following topical areas:
  • Introduction
  • Approaches and Methodology
  • Network Issues
  • Client Connectivity Issues
  • Name Resolution Issues
  • DHCP Issues
  • Windows Boot Problems
  • AD GPO Issues
  • Summary

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