Conducting An Extraordinary Job Interview

Conducting interviews is a difficult but critical task for supervisors. Interviewers must have the skills necessary to keep an interview on track, and to ask meaningful, targeted questions. To conduct a successful interview, one must be aware of the candidate’s responses as well as their own reactions, tone, and body language. Use this online course to set your interviewers up for success by providing them with the appropriate interview strategies.

This training starts where an interview starts: at the beginning. The start of an interview is when rapport is built between the interviewer and the candidate. Learn how to set the stage for the interview by structuring the interview’s beginning. As the course continues, it provides many tips and strategies for conducting an interview, including how to take effective notes, stay on time and on topic, use silence purposefully, and ask probing questions. The course also discusses the importance of verbal and non-verbal cues as well as how to use rating systems.

With a plan, practice, and discipline, anyone can greatly improve their interviewing skills. By the end of this training, learners should be able to follow the techniques discussed to conduct extraordinary interviews, and consequently select the best candidate for the job.

   This course is in the Video On Demand format, to read about Video On Demand features click here.

Anyone involved in conducting interviews

• Introduction
• Beginning An Interview
• Notetaking
• Staying On Time
• Silence
• Probing Questions
• Verbal Cues
• Non-Verbal Cues
• Maintaining Control
• Ratings
• Ending The Interview
• Conclusion

• Better Decision Making In 1 Minute
• Decision Making In 1 Minute
• Problem Solving In 1 Minute