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Cultural Sensitivity and Diversity in Healthcare

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18 to 28 minutes
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Standard Definition Wide
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Sensitivity, understanding and responses to diversity play a significant role in determining patient outcomes. Factors that can influence patient acceptance of treatment include specific religious and cultural beliefs. This video​ ​on​ ​​cultural​ ​sensitivity​ ​training​ ​for​ ​healthcare​​ depicts several scenarios in which traditional medicines may conflict with Western practices and it stresses the wisdom of viewing them within the context of the culture. Ethnic stereotyping is also addressed, and examples show how dangerous dismissing patient or family complaints can be.

Healthcare workers are encouraged to learn about the beliefs and practices of those they serve and to develop a tolerant and accepting attitude about beliefs that differ from their own. Treating everyone with respect is an overriding theme. Raise employees' awareness and sensitivity, and increase patient satisfaction by encouraging employees to view and apply the skills in this online cultural​ ​sensitivity​ ​training​ ​for​ ​healthcare​​ ​training​ ​video.​ . This video is appropriate for any healthcare setting, regardless of the service area's cultural demographics.

Video on Demand   This course is in the Video On Demand format, to read about Video On Demand features click here.

  • Install on any SCORM LMS
  • Full-screen video presentation
  • Print certificate and wallet card
  • You have 30 days to complete the course

Doctors, nurses, aids, orderlies, residents, interns, lab technicians, and any other healthcare professional

The course presents the following topical areas:
  • Introduction
  • Avoid Ethnic Stereotypes
  • When to Allow Cultural Practices
  • Learn About the Culture You Serve
  • Conclusion

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