Master Communication: Verbal Non Verbal And Social Media

This online training course explores how people can communicate more clearly and effectively in a world where messages are shared faster than ever. Learners will examine how intent, tone, authenticity, and context shape communication and that delivery of the communication matters.

Throughout the course, learners explore spoken and written communication, nonverbal cues, and communication on social media. They will discover how slowing down, using plain language, and saying less with greater purpose can make messages easier to understand. The course also examines how nonverbal cues, like posture, eye contact, body language, and gestures, can affect how others interpret a message.

Learners also are shown how social media and communication technologies can change the meaning, reach, and speed of a message. They learn why clarity matters more than cleverness, why communication should be adapted for different platforms, and how nothing is ever truly deleted online.

By the end of the course, learners will be better prepared to overcome common communication challenges, recognize important nonverbal signals, and use communication tools more thoughtfully. They will understand that clarity is often more valuable than speed, words are only one part of a message, and technology cannot replace strong human communication skills.

   This course is in the Video On Demand format, to read about Video On Demand features click here.

All employees

• Introduction
• Spoken and Written Communication
• Nonverbal Communication
• Communication on Social Media
• Summary

• Empathy: The Key To Active Listening
• Communication Skills: What Would You Say?
• Effective Communication - Avoid the 6 Common Mistakes