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Responding To Negativity In 1 Minute

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Product ID
lplnrtne_m_vod
Training Time ?
1 minutes
Microlearning
Language(s)
English
Video Format
High Definition
Required Plugins
None
Number of Lessons
1
Quiz Questions
0
Question Feedback
Wrong Answer Remediation
Lesson Bookmarking
Downloadable Resources
Overview

This one-minute microlearning course gives you a four-step process to respond to negativity and negative comments. It follows the P.A.S.S. technique.

Video on Demand   This course is in the Video On Demand format, to read about Video On Demand features click here.

  • Install on any SCORM LMS
  • Full-screen video presentation
  • Print certificate and wallet card
  • You have 30 days to complete the course
Audience

All employees

Topics
The course presents the following topical areas:
  • Responding To Negativity In 1 Minute

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