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Come Back to Work Safely: Retail and Customer Service

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Product ID
tlrncbtwr_vod
Training Time ?
31 minutes
Language(s)
English
Video Format
High Definition
Required Plugins
None
Number of Lessons
11
Quiz Questions
0
Closed Captioning
Question Feedback
Wrong Answer Remediation
Lesson Bookmarking
Downloadable Resources
Interactive Producer
Mastery Training Content Network
Original Content Producer
Eleventure
Course screen Course screen Course screen
Overview

This training focuses on returning to work during the coronavirus (COVID-19) pandemic. The information provided in this training is important during a time where returning to work may seem confusing because of the social distancing rules that go along with it. Humans are social by nature. This course helps customer-facing employees learn how to adapt to the reality of life during a pandemic, while keeping safety a priority.

First, the course explains what coronavirus is and its symptoms, how to protect yourself, and how to keep your distance while still being able to do your job. The safe work practices demonstrated include tips for wearing masks, maintaining social distancing, and keeping shared spaces clean. The video gives a good perspective on how to relate these things when returning to work in a retail or customer-facing environment. The course also highlights the importance of knowing when to stay home and how to stay healthy physically and mentally.

This course provides lots of tips on how to resume work in a retail environment during this time. Change can be hard, but with this training, it can be done!

Video on Demand   This course is in the Video On Demand format, to read about Video On Demand features click here.

  • Install on any SCORM LMS
  • Full-screen video presentation
  • Print certificate and wallet card
  • You have 60 days to complete the course
Audience

All those working in retail or another customer-facing position

Topics
The course presents the following topical areas:
  • Introduction
  • Know Your Facts
  • Protect Yourself
  • Keep Your Distance
  • Stay Home
  • Take Care Of Your Own Health
  • Communicate Clearly
  • Manage Your Anxiety
  • Put Others At Ease
  • Retail And Customer Service Environments
  • One More Thing

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