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Communication Skills - Adding Reinforcement
- Product ID
- vviscsar_vod
- Training Time ?
- 2 minutes
- Microlearning
- Language(s)
- English
- Video Format
- Standard Definition
- Required Plugins
- None
- Number of Lessons
- 1
- Quiz Questions
- 0
Overview
Learn how to avoid costly communication errors by reinforcing your message. This video shows an interaction that highlights the importance of not assuming you are understood, repeating and rephrasing, using visuals, and getting a recap.
This microlearning course provides a short video clip based on a single learning outcome. This course was derived from the full-length e-learning program, “Communication Skills: Talk Isn’t Cheap.”
This course is in the Video On Demand format, to read about Video On Demand features click here.
- Install on any SCORM LMS
- Full-screen video presentation
- Print certificate and wallet card
- You have 30 days to complete the course
Workplaces
Audience
All employees
Topics
The course presents the following topical areas:
- Adding Reinforcement
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