Building Amazing Organizations
Got Questions? 800‑258‑3837
Back to Course List

Patient Care: Treat 'Em Like Dogs

Preview video
Preview Video
Product ID
Training Time ?
14 to 24 minutes
Video Format
Standard Definition Wide
Required Plugins
Number of Lessons
Quiz Questions
Question Feedback
Wrong Answer Remediation
Lesson Bookmarking
Downloadable Resources
Course screen Course screen Course screen

This online training video educates viewers on the importance of customer care in the medical profession. This video course demonstrates the way patients feel about their treatment when medical practitioners don't take the time to interact with their patients.

Viewers see the difference between the best and worst customer service received by patients in a medical office. This training shows the process from initial contact through follow up care, giving examples of the right and wrong ways to treat patients.

Good customer service is important in any business. A positive experience can make all the difference as to whether a client/patient returns. Employees who make patients feel important and cared for help you retain and grow your medical practice.

Video on Demand   This course is in the Video On Demand format, to read about Video On Demand features click here.

  • Install on any SCORM LMS
  • Full-screen video presentation
  • Print certificate and wallet card
  • You have 30 days to complete the course

All medical professionals

The course presents the following topical areas:
  • Introduction
  • Initial Patient Contact
  • Reception
  • Patient Care
  • Follow Up
  • Conclusion

© Mastery Technologies, Inc.