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Emotional Clients And Colleagues

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10 minutes
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High Definition
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Emotional clients and colleagues can affect the workplace. This video training is a guide for managing emotional clients and colleagues.

Viewers learn about emotional trauma. This training explores ways to deal with clients and colleagues who are experiencing emotional trauma. This training discusses ways to respond to people going through emotional trauma.

Use this video to educate employees about dealing with emotional clients and colleagues.

Video on Demand   This course is in the Video On Demand format, to read about Video On Demand features click here.

  • Install on any SCORM LMS
  • Full-screen video presentation
  • Print certificate and wallet card
  • You have 30 days to complete the course

Everyone, particularly those who work with clients

The course presents the following topical areas:
  • Introduction
  • What Is Emotional Trauma?
  • Steps To Deal With Emotional Trauma - Part 1
  • Steps To Deal With Emotional Trauma - Part 2
  • Recap

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