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Positive Affirmation In 1 Minute

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Product ID
lplnpaff_m_vod
Training Time ?
1 minutes
Microlearning
Language(s)
English
Video Format
High Definition
Required Plugins
None
Number of Lessons
1
Quiz Questions
0
Question Feedback
Wrong Answer Remediation
Lesson Bookmarking
Downloadable Resources
Overview

This one-minute video explains the reasons and ways to provide the customer with a positive initial response to query. Not just a positive first impression but a positive response to give confidence to the customer that you can help. Whether it’s on the phone or face-to-face the same principles apply.

Video on Demand   This course is in the Video On Demand format, to read about Video On Demand features click here.

  • Install on any SCORM LMS
  • Full-screen video presentation
  • Print certificate and wallet card
  • You have 30 days to complete the course
Audience

Anyone in a customer-facing role

Topics
The course presents the following topical areas:
  • Positive Affirmation In 1 Minute

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