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Building A Culture of Respect: Listen for Understanding

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Training Time ?
6 to 9 minutes
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High Definition
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Closed Captioning
Question Feedback
Wrong Answer Remediation
Lesson Bookmarking
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Mastery Training Content Network
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A respectful workplace enhances employee morale and productivity. This training course teaches how to build understanding and trust between coworkers through listening and conversation. This course is part of a series on building a culture of respect at work.

Misunderstandings can be avoided by listening to understand. Formulating responses while another is speaking shows an interest in being right rather than in understanding their point of view. Viewers are shown the importance of collaborating, not competing, and how to reflect what they heard. When disagreeing, this course emphasizes focusing on the idea instead of on the other person.

Watch this course to learn how listening for understanding can have a positive effect in the workplace.

Video on Demand   This course is in the Video On Demand format, to read about Video On Demand features click here.

  • Install on any SCORM LMS
  • Full-screen video presentation
  • Print certificate and wallet card
  • You have 60 days to complete the course


The course presents the following topical areas:
  • Listen For Understanding

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