Building A Culture of Respect: Listen for Understanding
- Product ID
- sskurwlu_vod
- Training Time ?
- 6 to 9 minutes
- Microlearning
- Language(s)
- English
- Video Format
- High Definition
- Required Plugins
- None
- Number of Lessons
- 1
- Quiz Questions
- 3
- Closed Captioning
- Question Feedback
- Wrong Answer Remediation
- Lesson Bookmarking
- Downloadable Resources
A respectful workplace enhances employee morale and productivity. This training course teaches how to build understanding and trust between coworkers through listening and conversation. This course is part of a series on building a culture of respect at work.
Misunderstandings can be avoided by listening to understand. Formulating responses while another is speaking shows an interest in being right rather than in understanding their point of view. Viewers are shown the importance of collaborating, not competing, and how to reflect what they heard. When disagreeing, this course emphasizes focusing on the idea instead of on the other person.
Watch this course to learn how listening for understanding can have a positive effect in the workplace.
This course is in the Video On Demand format, to read about Video On Demand features click here.
- Full-screen video presentation
- Print certificate and wallet card
- You have 30 days to complete the course
Everyone
- Listen For Understanding
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