Building Amazing Organizations
Got Questions? 800‑258‑3837
Back to Course List

Being World Class In Your Field

Preview video
Preview Video
Product ID
lplnbwci_vod
Training Time ?
10 minutes
Language(s)
English
Video Format
High Definition
Required Plugins
None
Number of Lessons
7
Quiz Questions
0
Question Feedback
Wrong Answer Remediation
Lesson Bookmarking
Downloadable Resources
Interactive Producer
Mastery Training Content Network
Original Content Producer
Learning Planet
Course screen Course screen Course screen
Overview

Every organization wants to be the best they can be. This video training explores ways to provide best-in-class service in the eyes of your customers.

This training explores managing customer expectations. Viewers learn about the importance of customer focused strategies. This training explains best practices to become a world class organization.

Use this video to educate your customer-facing employees about being world class in your field.

Video on Demand   This course is in the Video On Demand format, to read about Video On Demand features click here.

  • Install on any SCORM LMS
  • Full-screen video presentation
  • Print certificate and wallet card
  • You have 60 days to complete the course
Audience

All employees in a customer-facing role

Topics
The course presents the following topical areas:
  • Introduction
  • Customer Expectations
  • Customer Focused Strategies
  • Managing Customer Expectations
  • Best Practices
  • Being A World Class Organization
  • Recap

© Mastery Technologies, Inc.